FAQ (Frequently Asked Questions)

Can I have my dividends directly deposited into my checking account?

Yes, you can request a deposit into your checking account at any bank through DCV Registros.

When are dividends paid?

Dividends are paid after approval at the Shareholders’ Annual General Meeting:

• Bci accounts and LBTR transfers (Real-Time Gross Settlement/electronic transfers to other banks): on the same day as approval.

• Other banks: the following day.

• Virtual Vale Vista: available at any branch for 90 days. After this period, the dividends must be requested through DCV Registros.

What is Bci’s dividend policy?

Bci is governed by Law 18.046, which mandates the distribution of at least 30% of the prior year’s net income. The final dividend is proposed by the Board of Directors and approved annually at the Shareholders’ Meeting. For further details, please visit the Historical Dividends section.

On which stock exchanges are Bci shares traded?

Shares of Banco de Credito e Inversiones S.A. (Bci) are traded on:

• Santiago Stock Exchange (Nuam Exchange)

• Chilean Electronic Stock Exchange

• Valparaiso Stock Exchange

How can I obtain the titles for my Bci shares?

Titles can be requested from DCV Registros via:

• Email: [email protected]

• Phone: +56 2 2393 9003

Whom should I contact to request a stock certificate?

Certificates can be requested from DCV Registros via:

• Email: [email protected]

• Phone: +56 2 2393 9003.

Whom should I contact if I don't receive my dividends?

If you do not receive your dividends, please contact:

• DCV Registros:

  • Email: [email protected]

  • Phone: +56 2 2393 9003

• Bci Stocks and Custody Unit:

  • Phones: +56 2 2692 8564 / +56 2 2692 8565 / +56 2 2692 7413